Terms of service

Terms of Service

laddigital.online

Effective Date: 01/01/2026  |   Last Updated: 29/05/2026

1.  Introduction

Welcome to LAD Digital, a digital ecommerce brand operating at laddigital.online and specializing in the sale of downloadable digital products. LAD Digital is owned and operated as a sole proprietorship based in India.

These Terms of Service govern your access to and use of our website, platform, products, and services. By visiting our website, creating an account, or completing a purchase, you agree to be legally bound by these Terms. Please read them carefully before proceeding.

If you do not accept these Terms of Service, you must discontinue use of our website and refrain from making any purchases.

2.  Acceptance of Terms

By accessing or using any part of laddigital.online, including browsing, registering, or purchasing, you confirm that you have read, understood, and unconditionally agreed to these Terms of Service in their entirety. These Terms form a legally binding agreement between you and LAD Digital.

Your continued use of our website following any update to these Terms constitutes your ongoing acceptance. We recommend reviewing this page periodically.

3.  Eligibility to Use the Website

By using our website and services, you represent and warrant that:

       You are at least eighteen (18) years of age.

       You have the legal capacity and authority to enter into a binding agreement.

       You are not prohibited from using our services under any applicable law or regulation.

       If purchasing on behalf of an organization, you have the authority to bind that organization to these Terms.

LAD Digital reserves the right to refuse service, cancel orders, or terminate accounts where eligibility requirements are not met.

4.  Customer Accounts

Customers may register for a personal account on laddigital.online to manage purchases, access order history, and retrieve previously purchased digital products. Account creation requires a valid email address and a secure password.

By creating an account, you agree to provide accurate, truthful, and current information. You are responsible for keeping your account details up to date. LAD Digital reserves the right to suspend or terminate accounts found to contain false or misleading information.

5.  Account Security Responsibilities

You are solely responsible for maintaining the strict confidentiality of your account credentials, including your username and password. You agree not to share your login information with any other person or entity, or permit unauthorized access to your account.

Any activity carried out through your account will be treated as having been authorized by you. If you suspect unauthorized access or a security breach of your account, you must notify us immediately at laddigital@zohomail.in. LAD Digital will not be liable for any loss or damage resulting from your failure to protect your account credentials.

6.  Digital Products — Nature and Scope

LAD Digital deals exclusively in digital products that are delivered electronically. All products available on our platform are intangible, non-physical goods. No physical items are produced, packaged, or shipped in connection with any purchase made on our website.

Digital products may include, but are not limited to, downloadable files, templates, tools, resources, software, guides, or any other digitally deliverable content listed on our platform. Product descriptions and preview images are provided for informational purposes and are as accurate as commercially reasonable.

7.  Product Access and Downloads

Upon successful payment confirmation, you will be granted access to your purchased digital product through a secure download link or account-based access method. This access is granted solely for your personal, non-commercial use and is subject to the limitations outlined in these Terms.

Download access is made available through your registered account or via a link sent to your registered email address. It is your responsibility to ensure that the email address associated with your account is valid, active, and accessible.

8.  Instant Delivery and Rare Delay Policy

LAD Digital is committed to delivering purchased digital products promptly. The vast majority of orders are fulfilled instantly upon successful payment confirmation, without any manual intervention required.

However, in rare and exceptional circumstances including but not limited to technical disruptions, payment gateway verification delays, server maintenance windows, banking processing times, or unforeseen operational issues, product delivery may take up to five to six (5 to 6) hours from the time of successful payment. Should your delivery be delayed beyond this timeframe, please contact our support team at [SUPPORT EMAIL] and we will prioritize resolution of your order.

9.  Payment Terms

All purchases made on laddigital.online are subject to the following payment terms:

       Payment must be made in full at the time of purchase.

       Prices displayed on the website are inclusive of applicable taxes unless otherwise stated.

       All transactions are subject to payment authorization and fraud screening.

       LAD Digital reserves the right to cancel any order that fails payment authorization or is flagged as suspicious.

       Once a digital product has been delivered, the transaction is considered complete and the sale is final, subject to the exceptions outlined in our Refund Policy.

10.  Pricing and Currency

All prices displayed on laddigital.online are quoted in the applicable currency shown at checkout. LAD Digital reserves the right to modify product prices at any time without prior notice. Any price change will not affect orders that have already been successfully placed and paid for.

Currency conversion, foreign transaction fees, or other charges applied by your bank or card issuer are entirely your responsibility and are beyond the control of LAD Digital.

11.  Razorpay Payment Processing

All payment transactions on laddigital.online are processed securely through Razorpay, a leading and PCI-DSS compliant third-party payment gateway. Razorpay supports a wide range of payment methods including credit cards, debit cards, UPI, net banking, and popular digital wallets.

LAD Digital does not directly collect, process, or store your full payment card details. All sensitive payment information is handled exclusively by Razorpay in accordance with their own security standards and privacy policy. By making a purchase, you agree to be bound by Razorpay's terms and conditions as applicable.

12.  No Cryptocurrency Payments

LAD Digital does not accept payments in cryptocurrency of any kind, including but not limited to Bitcoin, Ethereum, USDT, or any other digital currency or token. All transactions must be completed through the supported payment methods available via our Razorpay payment gateway.

13.  Intellectual Property Rights

All content on laddigital.online — including but not limited to product files, website design, graphics, text, branding, logos, names, trademarks, and all digital product content — is the exclusive intellectual property of LAD Digital or its respective content creators and licensors. These materials are protected under applicable Indian and international intellectual property laws.

Nothing in these Terms or the purchase of any product grants you any ownership right, title, or interest in the intellectual property of LAD Digital or any third-party content provider.

14.  Digital Product Ownership

When you purchase a digital product from LAD Digital, you are purchasing a limited, personal, non-exclusive, non-transferable license to access and use the product for your own lawful personal purposes. You do not acquire ownership of the digital product, its underlying intellectual property, or any rights not explicitly granted by LAD Digital.

15.  Limited License for Personal Use

Your purchase grants you a strictly limited license to access and use the purchased digital product for personal, non-commercial purposes only. This license is non-transferable, non-sublicensable, and may not be assigned to any other person or entity.

You are expressly prohibited from:

       Selling, reselling, or commercially distributing any purchased digital product

       Sharing, gifting, or transferring your product license or access to any third party

       Using purchased digital products to create derivative works intended for commercial distribution

       Reproducing or publicly displaying digital product content without prior written permission

16.  Prohibited Uses

You agree not to use our website, account, or any purchased products for any unlawful, abusive, fraudulent, or harmful purpose. Prohibited uses include:

       Using our platform in any manner that violates applicable Indian or international law

       Impersonating any person, entity, or business

       Uploading, transmitting, or introducing malware, viruses, or harmful code

       Attempting to gain unauthorized access to our systems, servers, or databases

       Using automated bots, scrapers, or tools to access our website without written permission

       Submitting false or misleading information in connection with any order or account

       Engaging in any activity that disrupts or degrades the performance of our website

17.  Anti-Piracy Policy

LAD Digital takes a firm and uncompromising stance against digital piracy. All of our digital products are protected under applicable intellectual property and copyright laws. Any unauthorized reproduction, copying, distribution, uploading, or public sharing of our digital products constitutes piracy and is a serious legal violation.

Piracy of our digital products undermines the creators and the business that makes this content available. We actively monitor for unauthorized distribution and will take swift legal action including civil claims and criminal referrals where applicable.

18.  Unauthorized Sharing Restrictions

Your purchased digital products are licensed to you personally and are not to be shared with any other individual, group, forum, community, platform, or website — whether for free or for payment. This restriction applies regardless of the relationship between the parties involved.

Unauthorized sharing of LAD Digital products, download links, or access credentials constitutes a material breach of these Terms and may result in immediate account suspension, cancellation of all pending or active licenses, and legal proceedings.

19.  Reselling Restrictions

You are strictly prohibited from reselling, bundling, or commercially exploiting any digital product purchased from LAD Digital in any form. This includes reselling individual files, incorporating purchased content into paid offerings, or using our products as components of commercial packages or services.

20.  Redistribution Prohibition

The redistribution of any LAD Digital digital product — whether in its original form, modified, or as part of a compilation — is strictly prohibited without the explicit prior written consent of LAD Digital. Any such redistribution without authorization constitutes a breach of these Terms, a violation of our intellectual property rights, and may result in immediate legal action.

21.  Fraud Prevention

LAD Digital employs active fraud detection and prevention measures to protect our business and our legitimate customers. We reserve the right to review, hold, or cancel any order that we believe, in our sole discretion, may be fraudulent, suspicious, or in violation of our Terms.

Fraud-related activity includes but is not limited to use of stolen payment credentials, initiation of false chargeback claims after product delivery, submission of false identity or billing information, and any other deceptive conduct.

22.  Suspicious Activity Monitoring

LAD Digital monitors platform activity, download behavior, account usage, and transaction patterns to identify suspicious or abusive behavior. We reserve the right to flag, investigate, restrict, or terminate access for any account or transaction that triggers our fraud or abuse detection systems.

Cooperation with any investigation into suspicious activity may be required, and relevant information may be shared with payment processors, financial institutions, or law enforcement agencies where required by law.

23.  Account Suspension and Termination

LAD Digital reserves the right to suspend, restrict, or permanently terminate any customer account at any time and without prior notice if we determine, in our sole discretion, that:

       These Terms of Service have been violated

       Fraudulent, abusive, or suspicious activity has been detected

       The account has been used for piracy, unauthorized redistribution, or reselling of digital products

       False or misleading information was provided during registration or purchase

       A chargeback has been filed in bad faith

Upon termination, your license to use any purchased products may be revoked. LAD Digital will not be liable for any losses resulting from account termination carried out in good faith.

24.  Website Availability Disclaimer

LAD Digital strives to maintain continuous availability of our website and services. However, we do not guarantee that our platform will be available at all times without interruption, error, or delay. Scheduled maintenance, technical issues, or unforeseen circumstances may occasionally cause temporary unavailability.

LAD Digital will not be liable for any loss or inconvenience resulting from temporary downtime, maintenance, or service interruption.

25.  Product Accuracy Disclaimer

We make every reasonable effort to ensure that product descriptions, previews, and specifications on our website are accurate and up to date. However, we do not guarantee that all product descriptions are entirely free from errors or that they will exactly match your intended use case. Purchasing decisions are made at your own discretion and risk.

26.  Limitation of Liability

To the maximum extent permitted by applicable Indian law, LAD Digital, its owner, employees, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our website, products, or services, including but not limited to loss of data, revenue, or business opportunities.

Our total liability to you for any claim arising out of or relating to these Terms or your use of our products and services shall not exceed the total amount paid by you for the specific product giving rise to the claim.

27.  Indemnification

You agree to indemnify, defend, and hold harmless LAD Digital, its owner, agents, and affiliates from and against any claims, liabilities, damages, costs, and expenses (including legal fees) arising out of or in connection with your violation of these Terms, your use of our website or products, or your infringement of any third-party rights.

28.  Third-Party Services

Our website and platform integrate with trusted third-party services including Shopify (our ecommerce platform), Razorpay (our payment gateway), Google Analytics, Meta advertising tools, and others. These third-party services operate under their own independent terms of service and privacy policies, and LAD Digital is not responsible for their conduct, practices, or content.

Links to third-party websites appearing on our platform are provided for convenience only. LAD Digital does not endorse and is not responsible for the content, accuracy, or practices of any third-party website.

29.  Privacy Policy

Your use of laddigital.online is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our website, you consent to the data practices described therein. Please review our Privacy Policy at laddigital.online.

30.  Governing Law

These Terms of Service and any dispute, claim, or controversy arising out of or relating to them shall be governed by and construed exclusively in accordance with the laws of India. The courts of competent jurisdiction in India shall have exclusive authority to adjudicate any disputes arising under or in connection with these Terms.

31.  Dispute Resolution

In the event of any dispute or disagreement arising out of or in connection with these Terms, your use of our website, or any purchase made through our platform, we encourage you to first contact LAD Digital directly at laddigital@zohomail.in to seek an amicable resolution.

If the matter cannot be resolved through mutual discussion within thirty (30) days of notification, either party may pursue resolution through the appropriate courts of India in accordance with applicable law.

32.  Changes to These Terms

LAD Digital reserves the right to modify, update, or revise these Terms of Service at any time. When material changes are made, we will update the effective date at the top of this document and, where appropriate, notify registered customers via email or through a notice on our website.

Your continued use of our website following any such changes constitutes your acceptance of the revised Terms.

33.  Contact Information

For any questions, concerns, or legal notices relating to these Terms of Service, please contact us:

Business Name: LAD Digital

Website: laddigital.online

Contact Email: laddigital@zohomail.in

Phone Number: +919475007716